Effective Date: 29 Dec 2025
DEOrbit Learning Portal (“DEOrbit”, “we”, “our”, “us”) respects your privacy.
This Privacy Policy explains how we collect, use, store, and share your information when you use our website and services
(courses, mock tests, subscriptions, learning content) at https://deorbit.cloud (“Services”).
1) Information We Collect
- Account Information: name, email, phone number, profile details, and login credentials (stored securely).
- Payment Information: payments are processed by payment gateway partners (e.g., Razorpay). We do not store full card/UPI details. We may receive payment status, transaction/payment IDs, and limited metadata for reconciliation.
- Usage Data: pages visited, device/browser information, IP address, timestamps, and logs for security and analytics.
- Support Data: information you provide when contacting support (messages, attachments).
2) How We Use Your Information
- To create and manage your account and provide access to purchased services.
- To process payments, confirm transactions, and provide receipts/invoices.
- To communicate important account/service updates and respond to support queries.
- To prevent fraud, enforce our Terms, and comply with legal obligations.
- To improve performance, content quality, and user experience.
3) Cookies and Similar Technologies
We may use cookies to maintain secure sessions, remember preferences, and measure usage. You can disable cookies in your browser, but some features may not function properly.
4) Sharing of Information
We do not sell your personal information. We may share data only when necessary:
Payment Processing
With payment gateway partners and banks to complete transactions and manage disputes.
Service Providers
Hosting, email/SMS, analytics, or support tools only for operating and improving the Services.
Legal Compliance
If required by law, regulation, court order, or valid government request.
Security & Protection
To detect, prevent, or address fraud and security issues.
5) Data Security
We use reasonable security measures (access controls, encrypted connections, limited access). However, no system is 100% secure.
6) Data Retention
We retain information only as long as needed for providing services, legal/tax compliance, dispute resolution, and enforcing agreements.
7) Your Choices
- You can request access/correction of your profile information.
- You can request account deletion (subject to legal/tax retention requirements).
- You can opt out of optional communications where applicable.
8) Children’s Privacy
If you are under 18, please use the Services with parent/guardian guidance.
9) Changes to This Policy
We may update this policy periodically. Updates will be posted on this page with a revised effective date.
10) Contact Us
Email: contactus.kci@gmail.com
Phone: 9636440896
Address: Jat Colony, Sadar Thane Ke phicche, Barmer 344001, Rajasthan, India